Report an injured, sick or orphaned animal. CALL NOW!!



Contact our call centre 24 hrs/day, 365 days per year.



About Wildlife Rescue

Wildlife Rescue Inc. is a non-profit, voluntary organisation, specialising in the rescue of native animals. WRI is a member society of Animals Australia but is independent of any other organisation or Government body. Its founding members included two Honorary Life Members of NSW WIRES and several members of the State Emergency Service (SES).

Wildlife Rescue Inc was incorporated in Feb 2011, originally intending to operate in the Coffs Harbour area of NSW only. However, following an increasing number of calls from other States, WRI now operates throughout Australia under the registered name “Wildlife Rescue Australia”.

To achieve its objective, WRI has established a state-of-the-art communication system consisting of the Wildlife Rescue Call Centre and the MapMaker Search Facility. The Call Centre software and the MapMaker software are installed on separate servers in Sydney.


The Centre has a technical capacity of over one million incoming calls per year. Over the last 3 years, 95% of incoming calls were answered, with an average answering time of less than 35 seconds.

With volunteers in each state in Australia our volunteers can notify a wildlife rescuer in your area and help save an animals life


Who Are Wildlife Rescue

1. Wildlife Rescue Inc (WRI) is an Australia-wide, specialist volunteer organisation dedicated to the rescue of native animals.

2. WRI operates an emergency 24-hour Call Centre staffed by home-based coordinators trained to assist in all aspects of animal rescues.

3. Wildlife Rescue Inc. is a not-for-profit registered charity. It is a proud member society of Animals Australia, but is independent of any other organisation or Government body.

4. WRI began operating under the registered name “Wildlife Rescue Australia” on 1st Jan, 2018. Monthly Call Centre Reports since that date can be viewed here.

5. More information about WRI can be found in About Wildlife Rescue Inc.


Helping injured animals

     • Always be careful when approaching a native animal, particularly if injured.

     • Keep well away from any animal that may be venomous or dangerous, particularly snakes, goannas, flying foxes or other kinds of bat.

     • Members of the public assisting WRI with a rescue are covered by Wildlife Rescue’s Public Liability and Personal Accident insurance policy.

Interested In Volunteering For Wildlife Rescue Australia?


Wildlife Rescue Australia seeks enthusiastic, dedicated volunteers.

The WRA Call Centre is currently receiving about 5,000 calls per annum. Of these, over 95% are answered within 30 secs.

To cater for the anticipated future increase in the number of calls, and to maintain this standard of service, volunteers are required for the folowing positions:

    • Phone Coordinators
    • Database Manager
    • Roster Manager

Duties and responsibilities for each position are specified below.

Applicants for any of these positions must:
          • be 18 years of age or over;
          • have no criminal convictions, particularly relating to cruelty to animals;
          • not be involved in any commercial activity which conflicts with WRI’s aims or objectives;
          • have their own phone (mobile &/or home) and computer with a reliable internet connection;
          • have adequate computer skills for the position concerned; and
          • be able to communicate reliably and effectively via email and phone.

Comprehensive training is available for all positions.

Successful applicants will be required to join Wildlife Rescue Australia (membership is free). All members are initially placed on probation.

Where appropriate, members are required to sign a Non-Disclosure and Confidentiality Agreement.

To apply for any of these positions, please complete this form


Donate Today

Help Save Our Native Animals


Volunteers Needed

Find Out More